Last Updated: 17 June 2026

At PhilArts Pen (“we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or contact us regarding our products and services.

Information We Collect

We may collect personal information that you voluntarily provide when you:

• Submit a contact form
• Send us an email
• Request information about our repair or restoration services
• Inquire about products, parts, or accessories

The information collected may include:

• Name
• Email address
• Phone number (if provided)
• Any information included in your message or inquiry

How We Use Your Information

We use the information you provide to:

• Respond to inquiries and customer support requests
• Provide information about our services and products
• Process repair and restoration requests
• Improve our website and customer experience
• Communicate regarding ongoing repair projects or orders

We will only use your personal information for the purposes for which it was collected.

Cookies and Website Analytics

Our website may use cookies and similar technologies to improve functionality and understand how visitors interact with our website.

Cookies may be used to:

• Remember user preferences
• Analyze website traffic
• Improve website performance

You can choose to disable cookies through your browser settings; however, some website features may not function properly.

Third-Party Services

We may use trusted third-party services to help operate our website, such as:

• Website hosting providers
• Analytics services (such as Google Analytics)
• Contact form services
• Security and performance tools

These third parties only receive information necessary to perform their services and are required to protect your information.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmitting data over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to:

• Respond to inquiries
• Fulfill customer service obligations
• Maintain business records
• Comply with legal requirements

Your Rights

Depending on your location and applicable privacy laws, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent where applicable

To exercise any of these rights, please contact us using the information below.

External Links

Our website may contain links to third-party websites, including social media platforms. We are not responsible for the privacy practices or content of those external websites.

Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page along with the updated revision date.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

PhilArts Pen

Email: support@philartspen.com

We are committed to protecting your privacy and maintaining the trust of our customers and website visitors.